Forum zgromaźeństwa Thunderbird

HELLO: My ISP provider is Comcast and I can eMail from their eMail system - do not like it. I always use TBird eMail. Recently got hacked and the Turds bulk mailed the whole list. Now my TBird App is giving me this error code as shown below.

The system settings have not changed that I know of. Just my Password has changed and that works because I can access the eMail. I just cannot send anything out.

I would be grateful for any suggestions as to how to fix this problem. Thanks!!!!

I am recently bereaved so my partner who was the IT 'expert' organising my laptop etc is no longer here to help when things go wrong..... One of my email addresses has stopped opening on my laptop although it works on my phone. I'm fearful of changing anything on the settings because I don't understand the 'incoming' and 'outgoing' server language terms ! I'm using Thunderbird as usual and my two other accounts are working fine. Help please.

I have a large amount of email stored on an IMAP server. Would like to reduce that by moving most or all of it to a local disk drive. Am looking for a (hopefully simple) guide to doing the transfer. I don't see a Local Folders entry in the left-hand pane; not sure if that matters. (Presently running TB 115.10.1 64-bit on Windows 10 and 11.)

On Linux Mint, latest version, thunderbird downloads mail from AOL. But not all the mail is downloaded. I can send a message to my aol email address and it will show up shortly in thunderbird on my linux desktop. But some email never download to thunderbird. The messages can be viewed on AOL, but they are not found on thunderbird..... No error messages show up at all.

I am puzzled why some messages cannot be found when I go to look for them on Thunderbird. Any help would be appreciated. Andrew.

When I opened Thunderbird to get and read my new email I received this error message after I could see that Thunderbird had found new messages.

"Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

I checked the hard drive space on all of my hard drives and I have GBytes of space and in PREFERENCES for the hard drive, WRITE is allowed. In fact all items listed in Preferences is set to allow.

I've rebooted the computer and even had Windows check my hard drive for errors and it found no problems. What do I now need to do? Thank you. Fred Berney

For quite a while now, almost a year, when I delete an email, it deletes more emails than the one I was deleting. Why is this happening? Sometimes I loose an important email without realizing it. This happens on both of my computers, my desktop and my laptop. How do I fix this? Hope you can help and Thank you. Mark D.

After months of constant Thunderbird crashes and hundreds of crash reports, and as many attempts at trying to resolve the issue but without any resolution, I am now getting the following message when Thunderbird crashes:

Thunderbird had a problem and crashed. Unfortunately the crash reporter is unable to submit a report for this crash.

Details: Expected value at line 1 column 1

I have version 128.5.2esr installed, but the issues started well before this version you can see the information in the crash reports if you want to look at them. I have tried Troubleshooting Mode, and can confirm the issue persists. I have also noticed that the one IMAP account I have attempts to redownload all messages from the mail server - it never completes because Thunderbird always crashes first. Aside from the obvious request for troubleshooting suggestions on the primary crash issue, I have three additional questions:

1. Is there a way for me to isolate that IMAP account, in another profile or such, to see if that account or server is contributing to the issue?

2. How is the crash report interpreted - i.e. where do I look to see the actual cause of the crash? In the "Details" tab the CRASH REASON and CRASH ADDRESS are not very informative to the average user.

3. What is the best way to provide a list of crash reports - I've had nearly 30 over the past few days, and - literally - hundreds since the issue began in October (which did not appear to coincide with anything in particular - e.g. new hardware or software, or TB update. Is is acceptable to post a list in the body of this thread, or as a txt document, or .... ?

BTW, running this on a Windows 10 22H2 machine, i9-14900KS, 32Gb DDR5, previously nVidia Quadro P5000 now Intel Arc A770 Graphics. Yes, have tried rebuilding POP3 folders, and yes I have a backup of my profile, which is about 35Gb in size.

TIA

I'm running Thunderbird 115.10.1 on Microsoft Windows 10.

I do most of my work in a unified inbox that has three accounts -- 2 POP, 1 IMAP. I added the IMAP account more than a year ago, at least as far back as 102.15.0, and it has never worked right in the unified inbox.

If I open the account inbox directly, I can delete a message (although I don't understand the way the UI works for this account): I press the "delete" button, the header in the message list gets a strikethrough line, and some time later the message vanishes from the inbox.

If I open the unified inbox and delete a message from either of the POP accounts, it vanishes immediately. If I delete a message from the IMAP account, nothing happens in the UI for the unified inbox -- but if I look at another tab where I have the IMAP account inbox open, I see the strikethrough line. Eventually the message vanishes from the IMAP account inbox, and when I look back at the unified inbox, I can see that it has vanished there, too.

Is this as simple as failing to render the strikethrough in the unified inbox, or is there something worse happening here?

On Wednesday 12/11 at approx 4PM PT, Thunderbird stopped being able to log in to my sbcglobal.net POP3 account. It had been receiving emails routinely up to that time. There are two error messages associated with this. One happens if TB has been open and I ask it to download new messages using the little cloud symbol or “Get Messages”: “The account xxx@sbcglobal.net is being processed. Please wait until processing is complete to get messages.” Or if I open TB and it just starts with the login process, the error messages is a popup: “Connection to server inbound.att.net timed out.” TB manages two other accounts, both of which are functioning normally. One of them is also an sbcglobal.net account, and both sbcglobal accounts are set up identically: Port 995, SSL/TLS, Secure Mail Key (rather than OAuth2). Version is 115.18.0 32bit, Windows 22H2. Logging in to the server shows many emails that have arrived since the problem started. I have gotten nowhere with ATT/SBC, they don't seem to want to provide any support anymore if they hear the word Thunderbird. Can you help?

I have one email setup however I can't get the second email set up which is a gmail account. I keep getting an error message from gmail. I can log into the account from firefox so password and email address is correct. Everything looks good to me I have attached the error I am getting from gmail. thank you, Rick

Hi, tbird 128.5.2esr w11p. Is there a way to archive gmail? There is no gmail acct in archives. And, if an archive for gmail can be created, can it be local only? I want to clear the inbox of old stuff but save it (locally). Also,I don't know if this is the right forum for this ques. pls move if nec. Thank you.

I have been trying to connect. I just verified that I followed the directions in:

https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202

I am getting a message I do not see being referenced here. TB is telling me:

"The current command did not succeed. The mail server for account ray@ganymede.org responded: User is authenticated but not connected."

Authenticated but not connected? What the heck?

I have talked to godaddy support several times. They keep saying "You will have to contact the email provider." But they are the email provider. So, any suggestions?

My account is ray@ganymede.org, I am trying to connect to outlook.office365.com and I have the security and authentication all, I believe, set correctly.

Erg. :--(

I received some Arabic-language emails written in the Perso–Arabic script. The default fonts severely impede Arabic readability, so I went about changing them. I accessed the fonts configuration via the "Advanced" button in the "Language & Appearance" section. Font settings per writing system (Latin, Arabic, etc.) are ostensibly offered, but I have not observed any such settings take effect after experimenting with the Arabic and Latin settings.

I have managed to only change the fonts globally (i.e. across all scripts) via "Other Writing Systems". Did those per-script font settings become deprecated at some point, or am I interpreting/using it wrong?

I just upgraded my desktop pc from Windows 10 to 11, and before the upgrade I used the Tools Export function to export my complete Thunderbird profile, so I could import it after the upgrade. Unfortunately the export file cannot be read on my upgraded pc using the Import function - Thunderbird gives me error messages every time, that suggest the exported folder might be corrupted or invalid.

My IMAP emails are fine, as I have set those accounts up from scratch and the folders have now populated with all the emails - the problem is all my filed emails, dating back many years, which were all stored manually in a filing system under Local Folders.

I tried manually copying across the individual files from the extracted back-up folder into my live Thunderbird profile and then reopened Thunderbird...which worked to some extent...as in, all the folders are there, but no emails are showing! It shows no messages under each folder, even though if you look under the Profile you can see that the email files exist.

I tried various ways to bring them in, including zipping one of the folders and trying to import from the zip file (which also brought in a folder but no emails) but even though the email files are clearly there under my profile, Thunderbird shows 0 messages in all my Local Folders. It's as though it is unaware the files exist, so I suspect it needs them to be formally imported somehow?

I would hate to lose the emails, as they document important information and purchases etc over many years, along with archived emails for my charity work, social events, etc. As I said, I can see the files are there but simply copying the files to my profile has only worked to the extent the filing 'structure' is visible, Thunderbird doesn't display any of the emails.

I have included two images...one of my Thunderbird Local Folders as they currently look, and the other showing the backed up files existing in my Profile, which I hope are helpful.

Can anyone help please? I am running a desktop PC on Windows 11. Thanks, David.

Hello,

restoring email in thunderbird has stopped with mai 2024. How can this fixed?

please ask me for concrete support. Do no send me to the next address.

koffie

I have two long-established email accounts, both provided by siteground. I've used both successfully for years. Now, one still works for sending and one doesn't. I've checked the SMTP settings for both and they are the same, except of course for Description and Server Name. Here's the error message I get.

Hello! I recently got the update to Thunderbird 128 on my PopOS laptop via sudo apt update/upgrade. I don't know what the previous version was. Since the update, Thunderbird will spike my CPU to 120 - 140% (per command-line "top") if I have an interaction with it (e.g. reading and then deleting an email that was received) after the program has been sitting idle for several minutes. After a few minutes of loud fans, things calm down again so I presume Thunderbird is doing some sort of maintenance routine that completes successfully.

I do not have the global search index thing turned on. I did not change the default mailbox db idle time. I do have rather large mailboxes that are synced via SMTP, from three different providers. There are dozens of folders (not hundreds) containing thousands if messages (but not tens of thousands). Hopefully that gives an idea of scale .. I don't have a massive overload of untended email history but I do have a quantity of historical emails that the system has to deal with.

I followed the excellent directions online to obtain a profile during one of these high-cpu sessions. It is available at https://share.firefox.dev/4dAmyAz

Please let me know if there is anything further I can do to help diagnose this issue, such as generating more specific profiles. The high-cpu state is a pretty common occurrance now.

When trying to send emails from Thunderbird, I either get an error message that they have timed out, or that the server may be unavailable or is refusing SMTP connections. This problem started out of the blue on Friday 20th Dec. I can send emails by logging into my email provider 123-Reg without any problem. Any help appreciated.

The Inbox show have 1 message,but the dialog cant display message. when i use [search message] in inbox ,the message can display. Thanks,Have a good Day! Richard Lee

I have several errors associated with the unified folders display. I have 6 email addresses coming in to Thunderbird. 3 are IMAP and 3 are POP. I have the POP addresses consolidated into the "Local" Folders Inbox, Sent, Trash etc. In the "All Folder" account views, the Local folder correctly displays one Inbox, one Sent, one Trash etc. The 3 POP emails accounts are being consolidated appropriately. However,in Unified folders, the Local folder as well as all of the individual POP addresses are now listed for the Inbox, Trash and Junk folders. There is now no consolidation.

Also, the Unified folders themselves are extremely slow in working. Accessing the properties for the Unified Inbox, Trash or Junk folders results in a long wait with Thunderbird entering a not responding state. Right click operations on the unified folders do not work at all. I cannot select properties, I cannot mark as read, empty or otherwise manipulate the folder. I must go to the individual accounts to manage any folder content. Which I would think makes the whole concept of Unified folders moot.

I am not at all certain what may be the root cause of this rather longstanding problem. I have deleted the smartfolders directory, have deleted the virtualfolders.dat and foldercache.json and foldertree.json files. Nothing seems to work.

Any suggestions?